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Privacy Policy

Last Updated: January 30, 2026

At Rise Global, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Key Points: We collect information you provide and usage data to improve your experience. We never sell your personal data. You have control over your information and can request its deletion at any time.

1. Information We Collect

1.1 Information You Provide

When you create an account and use Rise Global, we collect information that you voluntarily provide:

  • Account Information: Name, email address, username, password, profile photo, and biographical information
  • Organization Information: Organization name, description, mission statement, and branding materials when you create an organization
  • Campaign Content: Campaign descriptions, goals, timelines, and any media you upload
  • Communications: Messages you send through the App, feedback, and customer support inquiries
  • Payment Information: If we offer paid features, we collect billing information through secure third-party payment processors (we do not store complete credit card information)

1.2 Information Automatically Collected

When you use Rise Global, we automatically collect certain information:

  • Usage Data: Campaign participation, engagement metrics, features you use, and interactions with other users
  • Device Information: Device type, operating system, unique device identifiers, mobile network information
  • Log Data: IP address, browser type, access times, pages viewed, and the page you visited before navigating to our App
  • Location Data: General location based on IP address or more precise location if you grant permission (used for time zone synchronization)
  • Cookies and Similar Technologies: We use cookies, beacons, and similar technologies to enhance your experience and gather information about usage patterns

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Social media platforms if you choose to connect your account
  • Analytics providers that help us understand App usage
  • Advertising partners (only aggregated, non-personal data)

2. How We Use Your Information

We use the information we collect for the following purposes:

2.1 Provide and Improve Services

  • Create and manage your account
  • Enable you to create organizations and launch campaigns
  • Facilitate participation in campaigns and challenges
  • Coordinate synchronized events across time zones
  • Display participation statistics and analytics
  • Improve App functionality and user experience
  • Develop new features and services

2.2 Communications

  • Send you campaign reminders and countdown notifications
  • Provide customer support and respond to your inquiries
  • Send administrative information, updates, and security alerts
  • Send promotional communications (you can opt-out at any time)

2.3 Safety and Security

  • Protect against fraud, abuse, and security threats
  • Enforce our Terms of Service
  • Comply with legal obligations
  • Resolve disputes and investigate complaints

2.4 Analytics and Research

  • Analyze usage trends and preferences
  • Conduct research and generate aggregated statistics
  • Measure the effectiveness of campaigns and features

3. How We Share Your Information

We do not sell your personal information. We may share your information in the following circumstances:

3.1 With Other Users

When you participate in campaigns or create organizations, certain information becomes visible to other users:

  • Your profile information (username, profile photo, bio)
  • Your campaign participation and activity
  • Organization information you create
  • Comments and interactions within campaigns

3.2 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

  • Cloud hosting and storage providers
  • Analytics services
  • Customer support platforms
  • Payment processors
  • Email and notification services

These providers are contractually obligated to protect your information and use it only for the services they provide to us.

3.3 Business Transfers

If Rise Global is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any such change and any choices you may have.

3.4 Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities, including to meet national security or law enforcement requirements.

3.5 With Your Consent

We may share your information with third parties when you give us explicit consent to do so.

4. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we are required to retain it for legal, regulatory, or security purposes.

5. Your Rights and Choices

5.1 Access and Correction

You can access and update your account information at any time through the App's settings.

5.2 Data Portability

You have the right to request a copy of your personal data in a structured, commonly used, and machine-readable format.

5.3 Deletion

You can delete your account at any time through the App settings or by contacting us at [email protected]. Upon deletion, we will remove your personal information as described in our data retention policy.

5.4 Marketing Communications

You can opt-out of promotional emails by clicking the "unsubscribe" link in any marketing email or by adjusting your notification preferences in the App settings.

5.5 Location Data

You can disable location services through your device settings, though this may affect the functionality of certain features like time zone synchronization.

5.6 Cookies

Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject cookies, though this may affect your ability to use certain features of the App.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit and at rest
  • Regular security assessments and penetration testing
  • Access controls and authentication mechanisms
  • Employee training on data protection and privacy
  • Incident response procedures

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

7. Children's Privacy

Rise Global is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at [email protected], and we will delete such information from our systems.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that are different from the laws of your country. We ensure that such transfers comply with applicable laws and that your information receives adequate protection.

9. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

  • Right to know what personal information we collect, use, and disclose
  • Right to request deletion of your personal information
  • Right to opt-out of the sale of personal information (we do not sell personal information)
  • Right to non-discrimination for exercising your privacy rights

To exercise these rights, please contact us at [email protected].

10. European Privacy Rights (GDPR)

If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including:

  • Right of access to your personal data
  • Right to rectification of inaccurate data
  • Right to erasure ("right to be forgotten")
  • Right to restriction of processing
  • Right to data portability
  • Right to object to processing
  • Right to withdraw consent

To exercise these rights, please contact us at [email protected]. You also have the right to lodge a complaint with a supervisory authority.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Third-Party Links

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them.

13. Do Not Track Signals

Some web browsers have a "Do Not Track" feature that lets you tell websites you do not want to have your online activities tracked. We currently do not respond to Do Not Track signals.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Email: [email protected]
Address: [Your Company Address]
Data Protection Officer: [email protected]

15. Consent

By using Rise Global, you consent to the collection, use, and sharing of your information as described in this Privacy Policy.

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